Terms and conditions

TERMS AND CONDITIONS OF BIKE RENTAL SERVICE IN MALAGA

Bikes are to be picked up and dropped off at Malaga Bike Tours, Calle Trinidad Grund 5A.
Under 18’s must be accompanied by an adult.
Clients must show a photo ID, such as passport or driver’s license. Alternatively, a cash deposit of 100€ can be left.
Clients must fill out a bike rental contract with contact details, sign and agree to full responsibility for damage to the bike, themselves or third parties, including stolen bikes.
Payment is to be made before renting the bike in cash or by credit or debit card.
Refunds are not given if the client returns the bike before the agreed time on the contract.
Client agrees that the bike is in perfect working order at the time of renting.
Client agrees to lock the bike in a secure manner, for example, to a bike parking or post and in a well transited area.
Clients must obey traffic laws and traffic signs.
Cycle paths must be used when available. Cyclists must always give priority to pedestrians. When no cycle lane exists, cyclists can use the max 30 km/h traffic lane. Malaga Bike Tours & Rentals is not responsible for the payment of any fines incurred by the client.
During the night, the bike must be locked in a secure, interior private area. Bikes cannot be left in common areas of residential buildings such as hallways, entrances, patios, etc.
Under no circumstances can bikes be left on the street overnight.
If a rental bike is stolen, the client must pay the market value of the bike as stated in the bike rental contract. No insurance company will cover bike rental companies for this type of theft. It is recommended that the client contract their own private travel insurance before leaving home. Clients can report the theft to the police in the tourist office at the Plaza de la Marina. Malaga Bike Tours will issue a report and a receipt of payment for the client to submit to their insurance company.
Clients cannot use the bikes while under the influence of alcohol or drugs.
Clients are responsible for any damage caused to themselves and/ or other persons or property during the rental period.
In the case of accident or other unforeseen circumstances, the client is responsible for returning the bike to the Malaga Bike Tours office. We do not offer a rescue- service, although we will do everything we can to help in difficult situations.
Clients may take a repair kit free of charge. If the kit is lost or stolen, the replacement value of 40€ is to be paid by the customer.
Lost key or lock will be charged at 25€. Lost key assistance to cut off bike lock, will be charged a further 25€ within Malaga City limits. Longer distance assistance will be charged according to time and distance.
Any repair costs the client pays to other bike shops are not covered by Malaga Bike Tours.
If bikes are returned excessively dirty, a 5€ cleaning charge will be applied.
If clients return the bikes outside of MBT office hours, a 10€ late fee will be charged for every fifteen minutes past closing time.
Half-day bike rental reservations can only be made up until 12 noon.

COSTS PAYABLE BY CLIENT IN CASE OF DAMAGE

City bikes

Slightly bent wheel 30 € each
Wheel damaged beyond repair 40 € each
Damaged or broken brake handles 20 € each
Damaged or bent handlebar 20 €
Damaged bent front fork 40 €
Lost or stolen seat and/or post 25 €
Lost or stolen child seat 30€
Lost or stolen city bikes 400 €

Damage costs to Trekking & Tandem bikes

Slightly bent wheel 30 € each
Wheel damaged beyond repair 60 € each
Damaged or broken brake handles 30 € each
Damaged or bent handlebar 30 €
Damaged bent front fork 60 €
Damaged or broken derailleur 25€
Lost or stolen child seat 30€
Lost or stolen seat and/or post 25 €
Lost or stolen trekking bike 450€
Lost or stolen tandem 600€

TERMS AND CONDITIONS OF OUR BIKE TOURS – not available until further notice

A minimum of four people is required to run the City Bike Tour.
It is understood that the City Tour is an orientation to the city. We do not enter monuments or give detailed historical explanations. For groups of less than 4, please contact us and ask about joining an existing group.
City Bike Tours are limited to a maximum of 15 persons.
A minimum of four people is required to run the Alternative Malaga Ride. For groups of less than 4, please contact us and ask about joining an existing group.
The Alternative Malaga Ride is limited to a maximum of 15 persons.
It is expected that participants know how to ride a bike and are confident independent cyclists.
Reservations should be made at least 24 hours in advance to avoid disappointment.
In order to guarantee the reservation, advance payment is required by PayPal or by cash or credit/debit card payment at the Malaga Bike Tours office.
Bookings are not guaranteed without pre-payment.
The meeting point for our tours is at our shop in Calle Trinidad Grund 5a.
Clients must be at our shop 15 minutes before the start time of the tour. Late arrivers will be taken to the group by one of our team.
The City Bike Tours include: either a city bike or hybrid bike, a bottle of water, tour leader and optional helmet (obligatory for under 16 year olds).
The Alternative Malaga Ride includes a bottle of water, a local snack and a tasting of Malaga sweet wine.
The group must respect local traffic laws: go at the same speed as pedestrians, give way to pedestrians, respect traffic lights, etc.
The group must stay behind the tour leader at all times.
Any participant that cycles wrecklessly and/ or does not follow the instructions of the tour leader will be asked to leave the tour with no financial compensation.

BIKE TOUR PRICES

City Bike Tour: Adults: 25€ Under 16´s 19.50€, Toddlers in child seat: 10€
Alternative Malaga Ride: 35€ Sorry- no kids on this tour
Private City Bike Tours are charged at 280€ for 1- 8 people
All prices include 21% IVA

CANCELLATION AND NO-SHOW POLICY FOR ALL PUBLIC TOURS*

Full refunds will be given with 48 hours notice.
50% refund will be given with 24 hours notice (during office hours).
Cancellations on the day of the tour: Prepaid bookings are non-refundable. Payments on the day of the tour will be charged as per number of people in the original reservation, unless notification is received by email 48 hours before the date of the tour.
Full refunds are given in case of cancellation of tour by Malaga Bike Tours.

Private large group bookings are subject to our group booking cancellation policy, sent to client at time of booking.